Cookie Policy for Waddington Turner Wall (WTW) Solicitors
Last Updated: 22.04.2026
This Cookie Policy explains how Waddington Turner Wall Solicitors (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website at www.wtwsolicitors.co.uk. It explains what these technologies are, why we use them, and your rights to control our use of them.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
Why do we use cookies?
We use cookies for several reasons. Some cookies are required for technical reasons for our website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our website, such as remembering your accessibility preferences or analyzing how you interact with our pages.
Types of Cookies We Use
Based on the tools operating on our website, we use the following categories of cookies:
1. Essential & Functional Cookies
These cookies are strictly necessary to provide you with services available through our website and to use some of its features. Because these cookies are strictly necessary to deliver the website, you cannot refuse them without impacting how our site functions.
- Popup Management: We use a cookie to remember if you have closed our website popups (such as the Appointments notice) so that you are not repeatedly interrupted by the same message.
- Accessibility Preferences: We use a tool (Zeno Font Resizer) that allows you to increase or decrease the text size on our website. A cookie is used to remember your preferred text size as you navigate between pages.
2. Performance & Analytics Cookies
These cookies collect information that is used either in aggregate form to help us understand how our website is being used, or to help us customize our website for you. We only set these cookies if you give us your consent.
- Google Analytics & Google Tag Manager: We use these tools to understand site traffic, page views, and user journeys. This helps us improve our website’s content and performance.
- Hotjar: We use Hotjar to better understand our users’ needs and optimize this service and experience. Hotjar uses cookies to collect data on our users’ behavior (e.g., how much time is spent on which pages, which links they choose to click) and their devices.
Specific Cookies Set by Our Website
| Cookie Provider / Name | Category | Purpose | Duration |
| Popup Maker (pum-56295) | Essential / Functional | Remembers that you have closed the popup notification so it does not reappear on every page load. | 4 weeks |
| Zeno Font Resizer | Essential / Functional | Remembers your chosen font size to ensure the text remains readable to your preference across the site. | 31 days |
| Google Analytics (_ga, _gid, etc.) | Analytics | Calculates visitor, session, and campaign data, and tracks site usage for the site’s analytics report. | Varies (Session to 2 years) |
| Hotjar (_hjSession_*, etc.) | Analytics | Holds current session data to ensure subsequent requests within the session window are attributed to the same session, and tracks user behavior. | Varies (Session to 1 year) |
How can I control cookies?
You have the right to decide whether to accept or reject non-essential cookies.
Cookie Consent Manager: You can set your preferences when you first visit our website via our cookie consent banner.
Browser Controls:
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.
Contact Us
If you have any questions about our use of cookies or other technologies, please contact us via email: [email protected] or telephone: 01535 662644.